MealLuma support.

Yes. MealLuma is the new name for PlateLens. Your existing account, meal history and Pro subscription stay with the same app. Older app versions and some Apple subscription screens may still show PlateLens during the transition.

Yes. Review the resolution source, adjust the portion, or edit calories and macros before saving. MealLuma can remember an approved correction for an exact repeat, so your log reflects the meal you actually eat.

Make sure the photo is clear and well-lit, keep the full plate in frame, or add an optional dish hint. You can also use Log → Describe, scan a supported packaged-food barcode, search USDA reference foods, scan a nutrition label on-device, or enter calories and macros manually.

Free and Pro use the same nutrition pipeline and accuracy. Free includes 3 combined Photo or Describe analyses per day, Barcode, USDA reference search, on-device nutrition-label scanning, manual entry, editable source-linked results, portion scaling, remembered corrections, favorites, individual Usual re-logging, and a 7-day summary.

Pro saves time; it does not unlock a more accurate nutrition pipeline. It adds up to 150 combined Photo or Describe analyses per day, Smart Usuals bulk re-logging for 2–10 meals, structured weekly intelligence, 30- and 90-day prior-window comparisons, and an optional protein-first display.

Barcode looks up supported packaged foods using an exact product record and shows its source. Nutrition-label scanning reads the label on your device, then lets you review the serving and values before saving. If no barcode match is available, use the label scanner or manual entry.

MealLuma Pro is billed by Apple, so cancellation happens there: open Settings → your name → Subscriptions on your iPhone, choose MealLuma (shown as PlateLens on some older versions), and tap Cancel. You keep Pro until the end of the paid period. Refunds are handled by Apple at reportaproblem.apple.com.

Open the app's settings and tap Restore Purchases, signed in to the same Apple ID you subscribed with. If Pro still doesn't unlock, email nora@halehearth.com and we'll sort it out.

Use Delete Account in the app's settings to permanently remove your stored meal logs, profile and account record. MealLuma does not persist images from synchronous Photo analysis. You can also email nora@halehearth.com from the address linked to your account. See our Privacy Policy.

No. You can start with an anonymous account and never share your name or email. Sign in with Apple is optional, and you can link it later in Settings if you want your data to follow you to a new device.